Shipping Policy
At Ashtachakra.com, we strive to deliver your purchases to you as quickly and efficiently as possible. Here’s an outline of our shipping policy, covering key areas such as shipping times, rates, and international delivery.
1. Order Processing
– Orders are processed within 1-2 business days (Monday-Friday), excluding weekends and holidays.
– You will receive an order confirmation email once your purchase is complete, and a tracking number will be provided when your order is shipped.
– Processing times may vary slightly during high-demand periods.
2. Shipping Options & Rates
– Domestic Shipping: We offer various shipping options across regions to suit your needs:
– Standard Shipping: Typically delivered within 3-7 business days.
– Expedited Shipping: Delivered within 2-4 business days (additional charges may apply).
– International Shipping:
– We offer international shipping to select countries. Delivery times and rates vary depending on the destination and selected shipping method.
– Please note that international orders may be subject to customs duties and import taxes. These are the buyer’s responsibility.
3. Shipping Costs
– Shipping costs are calculated at checkout based on the delivery location and shipping option chosen.
– Occasionally, we may offer free shipping promotions on specific orders. Details of these promotions will be available on the website during applicable periods.
4. Order Tracking
– Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress.
– Tracking information may take up to 24 hours to be updated by the carrier.
5. Delivery Issues
– If your order does not arrive within the expected timeframe, please reach out to our Customer Service team at [Customer Service Email] for assistance.
– Ashtachakra.com is not responsible for any delays caused by unforeseen circumstances (e.g., natural disasters, carrier delays).
6. Returns & Exchanges
– Please refer to our [Return Policy link] for details on how to return or exchange your purchase if needed.
7. Contact Us
– For any further questions, please feel free to contact us at social@ashtachakra.com. We are here to help!
Thank you for choosing Ashtachakra.com. We look forward to serving you!